Dec 10


Diva 6.1.1 user issues
This message: [ Message body ] [ More options ]
Related messages: [ Next message ] [ Previous message ] [ Next in
thread ] [ Replies ]
From: Wayne Turnbull
Date: Tue Oct 14 2008 - 09:32:19 EDT

Afternoon flowers,

Having recently moved to Diva 6.1.1, we’re experiencing some software
lock-up problems, usually after closing down CS&T, that require a
full re-install, which is becoming tiresome, and I wondered if any
others had experienced similar problems?

Wayne

Wayne Turnbull
Flow Cytometry Services
Department of Immunobiology
GKT Guy’s Hospital
London SE1 9RT
Received on Tue Oct 14 11:58:00 2008
This message: [ Message body ]
Next message: Maria Godinho Duarte Soares: “Brdu Labelling”
Previous message: Will Schott: “Re: LSR II - scales/balances to track
usage of sheath”
Next in thread: Nilles, Tricia L..: “RE: Diva 6.1.1 user issues”
Reply: Nilles, Tricia L..: “RE: Diva 6.1.1 user issues”
Reply: Linkes, Sean Patrick: “RE: Diva 6.1.1 user issues”
Reply: Roberts, Daniel: “RE: Diva 6.1.1 user issues”
Contemporary messages sorted: [ By Date ] [ By Thread ] [ By
Subject ]
[ By Author ] [ By messages with attachments ]
This archive was generated by hypermail 2.1.8 : Fri Oct 17 2008 -
03:12:06 EDT

RE: Diva 6.1.1 user issues
This message: [ Message body ] [ More options ]
Related messages: [ Next message ] [ Previous message ] [ In reply
to ] [ Next in thread ] [ Replies ]
From: Nilles, Tricia L..
Date: Wed Oct 15 2008 - 09:43:57 EDT

Wayne,

Yes, we also have experienced a similar issue. After running CS&T,
we
cannot make any
changes (ie renaming specimens, experiments) we first have to exit
and
relaunch the
software. Logging out does not work. I have discussed this with our
local service rep
and also one of the software specialists who came in for local
training and demos, and no
one has offered a ‘fix’.

Tricia L Nilles
Research Specialist
Flow Cytometry Laboratory
Johns Hopkins Bloomberg School of Public Health

In November of 2007 Kanecki Associates Inc developed the FCS Cytopro
to resolve the Memory issues with the Diva Software after a request
from one person at BD. 10 Million Events By 40 Parameters with all 128
Permeations.

As of today’s posts on the Purdue Cytometry Mail List the issues still
exist.

Since are not allowed on the Purdue Cytometry Mail List and have ISAC
Congress Executives blocking us from the market we would like to make
BD and all other Corporations, Hospitals, Universities, etc. aware
that we can LICENSE A PATCH that will resolve the issues in BD’s DIVA
software.

We are willing to work with BD and are unaware if they knew of the one
person’s prior request or even what was done with the software once
the one person from BD received it. We will send a letter to BD’s
corporate office to notify them we are willing to work with the
corporation if they wish. We did develop the code and are willing to
work directly with BD if they wish to compile it to the troubled
software to end all the issues.

http://groups.google.as/group/misc.health.aids/browse_thread/thread/767c1beb7621f3ea#

Tags: , , , ,